A crisis is a turning point for better or worse. We are trained, degreed and certified to increase the likelihood your crisis will be less severe, or even help make things better in the long run. A crisis is a rapidly moving and changing event that taxes your response capabilities to their limits. You will need all the assets, people and skills you have and will need to procure new assets and skills very quickly.
Crisis management defends your reputation. Legislators, regulators, neighbours and all stakeholders start to question whether the underpinnings of “the system” work. In a crisis, the system includes your approaches, policies and procedures, laws, ethics, codes of conduct, and more.
Effective crisis response recognizes that the event you experience may be one crisis, but the more severe potential crisis may be how you handled that event.
Our crisis simulations test emergency preparedness. Our crisis management plans contains dozens of checklists, diagrams, and bullet points to remind you of the skills you’ll need in a crisis. Some call this business resumption planning or business continuation plans. Some call it contingency planning.
Sixty per cent of our business is responding to incidents as they happen. The other fourty per cent of our business is prevention—risk management or crisis prevention.
If you’re in crisis, we’ll start the minute you call. If you want a crisis plan customized, we’ll have a draft for you in two weeks. We need a month to plan a good simulation. Whatever your needs, call before your crisis hits.
Our course in Crisis Management is augmented with a textbook, workbook, CD’s and DVD’s.