Books and Videos
A Footnote to the 20th Century
I was having a discussion with an urban planner that didn't involve wild gestures and clenched fists. Both of us were calm, but I did manage to push a few of his buttons.What did I do? Shooting fish in a barrel really. Actually, shooting bicycles in a barrel. I didn't even have to criticize bicycles, I just said I was not enthused and didn't see bikes playing much of a role [...]
What we can learn from the Drummonds Mill Fire
As I sat down to write about Bradford's emergency preparedness plan, I saw on BBC news that a fire had broken out at Drummonds Mill. High levels of carbon monoxide were released into the air. According to the BBC about 100 houses have been evacuated as a precautionary measure, and 100 firefighters were still tackling the fire as I was writing. So a discussion o [...]
If only I'd known Michelle Daley and Chris Rissel a few years back, I could have saved them some time and money. They studied whether images of cycling promoted or discouraged cycling.They must have stopped the presses at the journal "Transport Policy" in which the researchers' wrote that "icycle couriers were viewed least favourably." Moreover, considering that only single [...]
"Are you going to cash your welfare check?" asked my dear friends in a western Canadian city when I told them I'd be arriving at their house party by cab. You see cabs are only for the very poor who manage their money and time poorly.But for me, I don't want to navigate unfamiliar roads, get stuck in bad weather or drive after drinking. In fact, being driven is a bit of a s [...]
Courses F rom The Bonner School
- Speaking & Presentation
- Crisis Management
- Media Training
- Research & Writing
- Negotiation & Dispute Resolution
- The Socko System
Speaking and Presentation
Duration: 4 Weeks
Public speaking is the number #1 fear of North Americans. Professionals from different industries and all age groups share this fear of blundering an important presentation to board members, or forgetting the words of their speech in front of stakeholders. This fear is pretty common. The good news is that you can manage this fear and improve as a speaker if you work at it.
The biggest blunders in crisis management are not easily forgotten by the media and the public. On the other hand, organizations are often revered for their appropriate and agile emergency responses. As a company it is hard to shake off bad history, but it is exceptionally easy to leverage good history to your advantage. A small investment of your time now can save you from future untold reputational damages.
Duration: 4 Weeks
Terrible media appearances are not easily forgotten by the media and the public - just ask BP CEO Tony Hayward and former U.S. President Richard Nixon. On the other hand, spokespeople who have media training are able present themselves effectively, they are often labeled as "charismatic" - see Apple Inc. CEO Steve Jobs, and former U.S. President Bill Clinton.
Research and Writing
Writing tells people a lot about who you are. You may not realize it, but the way you write gives clues about your education, your background, and even your place in society. Just the same way you express yourself orally, writing should be a reflection of who you are. If people understand you orally they should understand you verbally, and vice versa.Speaking of Writing
Why should you improve your writing? Everybody writes, and being judged on your writing should be incentive enough. You don't write, you say? Think about the last time you wrote an email, a report or a business proposal. That's writing!
Negotiation and Dispute Resolution
Features…advantages…benefits. Which are you selling? Which is your negotiating partner prepared to buy? What is the difference among these three important elements in a negotiation or sale? Our customized sales, negotiation and dispute resolution courses lead you through these proven concepts. We also work with Pareto’s optimization chart to show how both sides can get more through creative bargaining.
The SOCKO System
SOCKOs® are Strategic Overriding Communications and Knowledge Objectives. We invented this acronym because terms such as ace, pressline, key message mssion, vision and value statements don't convey what we want in a message. Qs & As make you question, are not message driven , take too much time and sometimes the question reveals confidential information.