The thoughtful cyber-consultant, evaluator, or internal manager has quite a bit of work to do—with little to no time to spare. There is also the added pressure from industry, government, and super-governments (EU, OECD, UN, etc.) to take action, especially in high need areas such as critical infrastructure, medicine, nuclear power, and such. There is
Years ago somebody got the bright idea of testing customer service in retail stores—the mystery shopper was born. These undercover sleuths pretended to need goods or services and reported back on how they were treated. I’ve been a volunteer mystery shopper during this lockdown in both the public and the private sector. I fear you
Outside Beijing, about an hour’s drive, I began to see the Great Wall of China. It peaks in and out of the rolling hills and its iconic image is unmistakable. High enough to keep enemies out and wide enough to ride horses along and drive carts several abreast, it’s an impressive structure. But when I
Allan Bonner talks about health, hygiene and cleanliness during the current COVID-19 scare: sometimes we just can’t avoid using public restrooms. So how do we protect ourselves? Allan gives us some tips — including some that we may not have heard or thought of.