Event: Hurricane HazelDate: 12-16 October 1954Summary: The hurricane had taken 500 lives as it crossed Haiti and the eastern US. But Toronto’s weather forecast for the 15th and 16th said the storm had weakened and would only bring light rain. Although most people in Ontario associated hurricanes with the tropics, there had been 25 tropical
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Case Studies | Allan Bonner Communications Management Inc.
Event: Siege of Iranian Embassy, LondonDate: 30 April 1980Summary: Six armed men stormed the embassy, taking 29 hostages and making various demands on the new Khomeini government. Police responded to an alarm, they knocked on the door and the head terrorist told them to go away. Crowds of Iranians arrived and began chanting support for
Date: 1 June 1974 Summary: Chemical engineers predominated in a facility that occasionally needed mechanical-engineering expertise. Some repairs had been made, including using ‘dog-leg’ pipe and substituting pipe with a smaller diameter, which had caused increased pressure. The manufacturing-process included heating gasoline. A vapour cloud ignited, causing an explosion—one of the largest petrochemical-plant explosions in
27 Jul
A Case Study: The Space Shuttle Challenger Explosion, 19,000 feet up, Cape Canaveral, Florida
Date: 28 January 1986 Summary: The problem with the flight became evident at seventy seconds after lift-off, right after the ‘throttle-up’ exchange between mission control in Houston and Commander Richard Scobee. NASA scheduled press briefings and then postponed. One official said it had been a good weather day (despite the icicles seen on the spacecraft
Event: TWA 800 Crash, Long Island, New YorkDate: 17 July 1996Summary: About twenty minutes after takeoff, at about 14,000 feet, the Boeing 747 crashed into the water. The plane had spent double its projected lifespan— 10 years—in the air. TWA and the plane had a good safety record. Some investigators settled on terrorism as the
Event: Volcanic Eruption, Krakatoa, Sunda Strait between Sumatra and Java Date: 27 August 1883 Summary Thought to be extinct, the volcano on the island of Krakatoa erupted with such force that it caused a 120-foot tidal wave. Five cubic miles of rocks flew 17 miles in the air. The shockwaves circled the earth seven times.
Event: 9/11, World Trade Center, New York City Date: 11 September 2001 Summary The terrorist group al-Qaeda coordinated suicide attacks on the US. They hijacked four airplanes, crashing two into the World Trade Center Towers, another into the Pentagon and a fourth (probably destined for the White House or the Capitol) near Shanksville, Pennsylvania. Some
Date: 23-30 August, 2005 Summary: The storm began over the Bahamas, strengthened in the Gulf of Mexico, then weakened before hitting land for the second time on the morning of August 29. The worst damage in New Orleans occurred when the levee system failed, with many failures after the hurricane had moved inland. Eighty per
The thoughtful cyber-consultant, evaluator, or internal manager has quite a bit of work to do—with little to no time to spare. There is also the added pressure from industry, government, and super-governments (EU, OECD, UN, etc.) to take action, especially in high need areas such as critical infrastructure, medicine, nuclear power, and such. There is
29 Mar
Radio Prep
Most often I ad lib on radio and TV or in newspaper interviews. But, in the back of my mind is former CBS TV anchor Walter Cronkite’s old quote that there’s no such thing as an ad lib. There might be a turn of a phrase you’ve never made in that exact way, but you
Years ago somebody got the bright idea of testing customer service in retail stores—the mystery shopper was born. These undercover sleuths pretended to need goods or services and reported back on how they were treated. I’ve been a volunteer mystery shopper during this lockdown in both the public and the private sector. I fear you
Sometimes sometimes a crisis can have an unexpected beginning. In the middle of the night, on the West Coast, the proverbial little old lady awoke in some discomfort. She grabbed for her familiar over-the-counter pain reliever. She fumbled with a few items on her night table, got some water, took the tablets and went back