The thoughtful cyber-consultant, evaluator, or internal manager has quite a bit of work to do—with little to no time to spare. There is also the added pressure from industry, government, and super-governments (EU, OECD, UN, etc.) to take action, especially in high need areas such as critical infrastructure, medicine, nuclear power, and such. There is
Most often I ad lib on radio and TV or in newspaper interviews. But, in the back of my mind is former CBS TV anchor Walter Cronkite’s old quote that there’s no such thing as an ad lib. There might be a turn of a phrase you’ve never made in that exact way, but you
An activity usually has a justification. In organizations a program, policy, or habitual way of doing things is often a result of patent letters, articles of association, board resolutions, heads of arrangement or some other enabling document or action that created the organization and gave it a mission. Missions sometimes are clarified or changed as
Years ago somebody got the bright idea of testing customer service in retail stores—the mystery shopper was born. These undercover sleuths pretended to need goods or services and reported back on how they were treated. I’ve been a volunteer mystery shopper during this lockdown in both the public and the private sector. I fear you
Sometimes sometimes a crisis can have an unexpected beginning. In the middle of the night, on the West Coast, the proverbial little old lady awoke in some discomfort. She grabbed for her familiar over-the-counter pain reliever. She fumbled with a few items on her night table, got some water, took the tablets and went back
It seems as if everyone is an epidemiologist these days. So it’s worth considering epidemiology’s history and the role it should be playing in public policy, preventing disease and promoting health. When U.S. President Donald Trump and reporters get into arguments about infections, testing and death rates, they’re engaging in an epidemiological discussion. Not everyone
Crises make for strange bedfellows. It took the COVID-19 pandemic to forge a bond between journalists and epidemiologists. These two occupations have little in common. Journalist detest jargon and are admonished by editors for wordy prose. Epidemiologists publish in medical and scientific journals using the jargon and terminology of their profession. They may present scientific
Allan Bonner and commentator Robin Sears discuss the unique leadership challenges in this pandemic, how leadership sometimes falls short in meeting those challenges, and what leaders need to do going forward.
“Pandemics are a magnifying glass that sheds light on social conditions,” says May-Brith Ohman Nielsen, professor of history at the University of Agder in Norway. Pandemics lay bare the failures of a country’s organization and capacity that went unnoticed during uneventful times. Conflicting policies, staff vacancies, purchase orders for the wrong items, a lack of
M E M O R A N D U M To: U.S. President Joe Biden (if you take my advice) From: Allan Bonner Re: Your strategy Your recent media interviews and commentary about you is the catalyst for this memo. What follows are principles and advice you must recognize and adhere to in order to
Some academic researchers have found it useful to conduct critiques of emotional and cultural aspects of organizations and policy making. This type of work supports the notion that a wounded leader may influence the personality of his organization and its behaviour. Wounded leaders may bring with them what has been described as a huge “well
Allan Bonner explores a concept proposed by Ulrich Beck: that politicians try to underwrite our safety. These days, they do this by political theatre and photo ops — like eating beef after the Mad Cow scare, or eating in Chinatown after SARS, H1N1 and now COVID-19. Should this be the priority?
There’s no disputing that the COVID-19 pandemic has highlighted some flaws in our supply chains, what with the shortages from grocery stores to industrial components caused by the global travel shutdowns. In following such models as Just-In-Time production and outsourcing production overseas, we’ve prioritized efficiency and cost savings…but have we ignored a hidden cost? Allan